Secure Shopping
Order Status |
| You can check the status of your orders by accessing your account online 24 hours a day. Simply click the Login link at the bottom right hand side of the page and enter your email address and your password. If you have forgotten your password you can request a new password by clicking the Forgot Your Password link. This will be emailed to you instantly. Once you have logged in you can check the status of your order. |
Payment Options |
| Natio gladly accepts Visa and Mastercard credit cards for payment for online purchases. Some orders may require a credit card authorisation form to be completed and returned. |
Site Security
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| We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. We have established a Secure Shopping Guarantee for every transaction that you make with Natio. Should any unauthorised charges appear on your credit card as a result of shopping with Natio, you must notify your credit card provider in accordance with its reporting rules and procedures. We will cover the liability of purchases made through this website only if the unauthorised use of your credit card resulted through no fault of your own. |
Natio makes every effort to ensure that information on the website is accurate but does not warrant that information contained on the site will be reliable or error free. Natio cannot be held responsible for errors and omissions in the site and reserves the right to modify and correct errors at any time. Material on the site may also contain technical inaccuracies or typographical errors and may be changed, updated or modified at any time without notice; Natio will not be liable or responsible for any such inaccuracies, errors, changes, or updates. Natio may in its sole discretion add, delete, or change some or all of its products and services.
Natio has attempted to accurately depict the products offered on the site. However, because the depiction of a product is dependent on your computer monitor, Natio cannot guarantee that such depiction will be accurate. The products may appear larger or smaller than their actual size, or the colours slightly different, depending on your monitor.
Use of the site is entirely at your own risk. Except as expressly set forth below or in a written warranty that accompanies a product (and then only with respect to such product), Natio expressly disclaims all representations and warranties of any kind either expressed or implied (including without limitation, warranties of merchantability, fitness for a particular purpose, accuracy and availability) regarding the site and any products offered or available through the site. The site and products and information on the site are provided on an 'as is-where is' basis. Neither Natio nor its subsidiaries, affiliates or any of their respective employees, agents, directors, representatives, shareholders, predecessors, successors, or assigns (collectively, 'affiliates') will be liable for any indirect, incidental, special, punitive, or consequential damages whatsoever arising directly or indirectly from use of the site, the information contained on or transmitted from the site or products available or purchased through the site, or transactions conducted at the site, even if Natio has been advised of the possibility of such damages or losses.
Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the above limitation or exclusion may not apply to you. In no event shall the total liability of Natio or its affiliates arising directly or indirectly from this site or any products available or purchased through the site exceed the amount paid by you to Natio for the product at issue. You hereby acknowledge that all the provisions of this section will apply to all use of the site, the information contained on the site, and products available or purchased through the site and transactions conducted at the site. Subject to the following arbitration provision these terms and conditions shall be governed by, construed and interpreted according to the laws of the state of Victoria, and you and Natio (the 'parties') agree to and consent to the exclusive jurisdiction and venue of the courts in Victoria. Should a dispute arise between the parties which cannot be resolved by the parties in good faith negotiations, both parties agree to submit such dispute to arbitration in Victoria, with the following modifications to be enforced by the arbitrator consistent with Victorian law:
(a) any such arbitration proceeding shall be confidential as to the existence, content, and results of the arbitration;
(b) depositions shall not exceed two (2) per party and all must be completed within a single day;
(c) document requests are limited to no more than ten (10) clearly identified categories of documents which must be provided to the requesting party within five (5) business days of the request. |